Friday, June 8, 2012

Cybercriminals Hide Behind Travel Emails

Webnotes taken by: Theresa Payton, Fortalice, LLC. Content also covered on WBTV's Protecting Your Cyberturf segment featuring Kristen Miranda and Theresa Payton.

We have told you before to think before you click that link.  And now we have another reminder.  Cybercriminals love to be where the action is and they know this is a peak travel season for most of you.  So where are they hiding now? 

Yes, they have found the perfect hiding place.  Travel confirmations!  They realize that more and more of you are booking all your travel online which means you are receiving your travel confirmations via the internet.  Often these confirmations include “links” to more information that you might need.  But cyber expert , Theresa Payton, says watch out and has a few tips for you, so you can avoid being tricked!

Here are the tips:

1.  YOU ARE THE BEST DEFENSE:  Never click on links in the email.  Even if you are positive it’s legitimate.  Look at the email closely, does all the information match your travel dates?  Do not click on the links in the email.  Instead, go to that site directly to pull  your reservation information.

2.  SITES YOU DON’T USE:  If you start receiving confirmations from sites you don’t use for booking, it’s a red flag you are being scammed.

3.  KNOWN EMAIL SCAMS:  There are several known “bad sites” or “scams” floating around out there so arm yourself with knowledge so you can put those scam emails in the trash.  Keep up with the latest scams at sites like and  You can also type in a few lines from the email into a search engine in quotes and include the word scam to see what pops up.

4.  PROTECT YOURSELF:  Make sure your browser and anti virus are up to date to add an extra layer of protection



You are going to wish you had one of these!  The term first came from the Ritz Carlton when an employee figured out that business travelers needed help connecting to the internet.  They created the official job title of “technology butler” and many hotels have created a similar concept!  The Ritz offers a technology butler 24X7.

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